Ordering info

All jewelry is handmade in Alasha’s home studio. Orders are usually shipped within 5 business days if the item is in stock, otherwise it can take up to 10 days for your order to be completed.

Pricing

All prices are in Canadian Dollars. Prices do not include applicable taxes and shipping. Taxes will be added according to your Canadian location.

Methods of Payment

Alasha Lantinga accepts Paypal as Payment for Retail purchases. Wholesale orders include PayPal, Credit Card and Cheque.

Shipping

All jewelry is packaged in a purple satin or organza bag in a bubble mailer.

Canada:
$1.90  2-7 Business Days (Canada Post Oversized Letter Mail)

$10.00  1-3 Business Days, Traceable with $100 Insurance Included (Canada Post Expedited)

Additional Insurance – Each $100 cost $2.20

USA:

$5.00  3-14 Days (average) Up to 4 Weeks (rare)  (Canada Post Light Packet)

$17.00  6 Business Days, Traceable with $100 Insurance Included (Canada Post Tracked Packet)

$19.50  5-6 Business Days, Traceable with $100 Insurance Included (Canada Post Expedited)

$32.00  3-4 Business Days, Traceable with $100 Insurance Included (Canada Post Xpresspost)

Additional Insurance – Each $100 costs $2.20

International:
$7.50  5 Business Days up to 6 Weeks – Average is 2 weeks (Canada Post Light Packet)

$46.00  8+ Business Days (depending on Country) – Traceable with $100 Insurance Included (Canada Post Tracked Packet)
* Please note: Tracked Packet International is not available for all Countries.

Return Policy

Alasha Lantinga will gladly accept returns within 7 days of receiving your jewelry. Earrings must be unworn. Please send back in original packaging. Sale items as well as customized jewelry are non-returnable. Shipping/handling charges are non-refundable.

Customs

US and International shipments are subject to the customs rules and requirements relating to the country of destination. Alasha Lantinga is not responsible for any shipping delays, damages, customs fees incurred, lost, stolen or withheld shipments.